This page explains in plain English how 12bak collects your personal data, what it's used for, and how it's kept secure. Protecting your privacy is our top priority.
A quick overview of the key pillars of 12bak's Privacy Policy
All your personal data is stored on servers secured with AES-256 encryption. No unauthorised party can access this information.
All data transfers on the 12bak website and app are encrypted using SSL/TLS technology. Your login credentials, payment details, and personal information are fully secure.
12bak never sells your personal information to third parties. Only the information necessary to deliver our services is shared with relevant partners, and only to that extent.
We collect only the minimum information necessary to provide our services. Collecting data beyond what is required goes against our policy.
You can request to view, correct, or delete your personal data at any time. You have full control over your own information.
When an account is closed or the retention period expires, your personal data is automatically deleted from our systems. Data is not retained beyond legal obligations.
Welcome to 12bak. This Privacy Policy explains what personal information we collect, why we collect it, and how it is used and protected. 12bak believes that every user's privacy is a fundamental right — and that belief is the foundation on which this Privacy Policy is built.
This Privacy Policy applies when you use the 12bak website (12bak.net) and mobile application. By accessing the platform or creating an account, you are considered to have read and accepted this Privacy Policy. If you have any questions, feel free to reach out — we're always here to help.
In the course of providing our services, 12bak may collect the types of information listed below. In every case, the purpose is clearly defined and no information is collected beyond what is necessary.
| Data Type | At the time of collection | Mandatory? |
|---|---|---|
| Name & Mobile Number | At Registration | Yes |
| Date of Birth | At Registration | Yes (Age Verification) |
| National ID Card | KYC Verification Period | For withdrawals |
| Payment Information | At the time of transaction | Yes |
| IP Address | On every visit | Automatic |
12bak uses collected data only for specific, legitimate purposes. Transparency is maintained for every use case in accordance with your privacy rights.
12bak takes great care when it comes to sharing your personal data with third parties. Information is only shared in the specific circumstances listed below, and only to the extent necessary:
Outside of the cases listed above, your information will not be shared with any third party. We also require our third-party partners to uphold the same standard of data protection.
12bak uses cookies and similar technologies on its website and app. Cookies are small files stored on your device that help improve your platform experience.
You can manage cookies through your browser settings. However, disabling essential cookies may cause some features to not work properly.
12bak employs industry-leading security measures to protect your information. Our security infrastructure is reviewed and updated on a regular basis.
Under 12bak's Privacy Policy, you have several important rights regarding your personal data. To exercise any of these rights, please contact our support team.
Upon receiving a request to exercise your rights, 12bak will typically respond within 30 days. Complex cases may take longer, but you will be informed accordingly.
12bak is strictly a platform for users aged 18 and above. We do not knowingly collect any information from individuals under the age of 18.
12bak does not retain user data longer than necessary. Retention periods depend on the type of data and applicable legal requirements.
| Data Type | Retention Period | Reason |
|---|---|---|
| Account Information | 5 Years After Account Closure | Legal Obligations |
| Transaction Records | 7 years | Financial Regulatory Requirements |
| KYC Documents | 5 Years After Account Closure | Anti-Fraud Laws |
| Communication Logs | 2 Years | Customer Service Quality Control |
| Cookies Data | Up to 1 year | Improving User Experience |
Once the retention period expires, your data is securely deleted or anonymised so that you can no longer be identified.
12bak reserves the right to update this Privacy Policy as needed. When changes are made, the "Last Updated" date at the top of the page will be revised, and users will be directly notified of any significant changes.
For any questions, complaints, or data-related requests regarding our Privacy Policy, please get in touch with us:
For more information, visit our FAQ Page View or Responsible Gaming Visit the page.